Foco Phone Numbers and Emails

Customer Service Number:

  • (848) 260-4260
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Foco Emails:

Business Sales
Customer Service
Press Inquiries
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Contact Information

Foco Website:

Foco Help Center:

Corporate Office Address:

Forever Collectibles Inc.
2301 Cottontail Lane
Somerset, New Jersey 08873
United States

Other Info (opening hours):


Monday - Friday: 8 am - 5 pm EST

Other Locations:

1600 S Anderson Ave,

Compton, California 90220, US

104 Champs Blvd, Suite 200,

Maumelle, Arkansas 72113, US

1 Old Parkbury Lane, Colney Street,

St. Albans, Hertfordshire AL2 2EB, GB

Shanghai, CN

Foco Customer Service Reviews

1.5 / 5
Michael S Aqy
Unauthorized charges

I was charged twice with no confirmation that order went through. Called customer service no answer. I need a refund ASAP!! Terrible communication!

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Michael S Aqy
Unauthorized charges

Charged twice. Never received confirmation if ordered went through. Called customer service no answer. Terrible communication. I need a refund ASAP!

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How Good is Foco's Customer Service?

Kenny H Jdu
Kenny H Jdu
Feels Disappointed | Jul 28, 2023

No one will return my call.
I left my name and number.
Called several times , always says no one available to take my call

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Keani Xtn
Keani Xtn
Feels Disappointed | Feb 21, 2023

You can't reach anybody like a teammate or a customer service representative

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Pedro Wlc
Pedro Wlc
Feels Disappointed | Feb 16, 2023

Here is an example yesterday 2/15 I called numerous times and left messages and no one would call me back this has happened before. I spend alot of money buying bobbleheads this is what I get in return?
Tim Barnes 716-912-****

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Mikhail Czk
Mikhail Czk
Feels Disappointed | Jan 25, 2023

No response or call back from the company

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Derrick D Kei
Derrick D Kei
Feels Disappointed | Jan 06, 2023

Not happy at all been two weeks and no package

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Kaleel Fwy
Kaleel Fwy
Feels Disappointed | Dec 22, 2022

It sucks

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Summary of Foco Customer Service Calls

01:13 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Foco?

Shipping and Delivery Question:

  • “I put the wrong address on my order”
  • “Wrong itemm”
  • “Where is my order ECFC1433560. I ordered it on 8/3/23 you told me I should've got it Thursday or Friday but I didn't”

Return/ Replace Question:

  • “Need to exchange an item for a smaller size”
  • “Need to exchange an item”
  • “Returns”

Request for Information Question:

  • “Looking for distributor of Michigan work gloves”
  • “I need to talk to some one”
  • “About my missing pieces”

Payments and Charges Question:

  • “Duplicate charges”
  • “Payment”
  • “You want to charge me for finding out what you have done to my order which is not delivered”

Refund Question:

  • “Refund”

Product/ Service Question:

  • “Damaged item”
  • “Broken bat”

Activation/ Cancellation Question:

  • “Cancel order”

Employment Question:

  • “Job”

Cards Question:

  • “Ctedit card”

Account Question:

  • “My bank account said i purchase somethig on here. But never got a email confirmation or anything. But yall already charged me!”

Staff Question:

  • “Customer service”

Other Question:

  • “Issue with order”
  • “I haven’t got my order”
  • “Online order issie”

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